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NAK (AB) response

PostPosted: Sun Dec 01, 2013 7:52 pm
by WitteGeek402
Hello. I have 2 different switches giving me a respnonse of NAK (AB). They definately are not working. Any thoughts?

Re: NAK (AB) response

PostPosted: Tue Dec 03, 2013 11:35 pm
by Support
It would be helpful to have some more information regarding the issue you are describing. It would be most helpful to provide as much information as possible when posts are made so that a meaningful answer can be formed to help. Additionally faster support is available by contacting support via support@hydroflash.net with the specifics.

Are theses newly added devices?
If so did you link them with your Insteon modem?
What are device types?
Please cut and paste the log response for the error message.

Thanks,
HydroFLASH Support

Re: NAK (AB) response

PostPosted: Sat Dec 07, 2013 4:54 pm
by WitteGeek402
I did a little research on Smarthomes forum. Sorry my original submission was so vauge. The devices said they linked (got the beeps) but the message was that they weren't linking. Replaced the serial modem and relinked and its working perfectly.

Thanks for your help.