Page 1 of 3

Garage Door Status Backwards

PostPosted: Sun Apr 21, 2013 2:03 am
by briangray
I just installed a garage door sensor, and its status is opposite what I would expect on the Insteon app. When the door is open, the status is "CLOSED," and vise versa. Everything else functions-- the app will open/close the door, and I setup a scene between the I/O Linc and other lights that works.

I have the sensor installed at the top of the door so the two are in contact when the door is closed. And, when the door is closed, the green sensor LED is on. Here are a screen shot of the status with the door open and of the device settings.

Image

Image

Re: Garage Door Status Backwards

PostPosted: Sun Apr 21, 2013 3:06 pm
by Support
Hi Brian,

We are currently working on a updated software version that allows you to configure the "text" that is displayed on the mobile app and the web interface to reflect the status of a Insteon I/O link correctly. By "correctly" I mean that an I/O Link can be used for other things than a garage door or gate. For instance it could be used to status a water tank or , pool level where the status value returned would be better described as "Full" or "Low". (Or Pump Running / Pump Off) Additionally the the value driving the I/O sensor could be inverted for the intended use and cause the issue you see.

Additionally currently are designing a small interface board that easily attaches to an I/O link connector that will allow better interfacing to other devices. It will be available on the HydroFLASH Web page under Accessories in the coming weeks.

In the mean time we are updating the software to change the status so that it reads correctly when used with magnetic sensors / contact closures. IE Short across the I/O Link status input = CLOSED. I have posted this version under the Firmware Forum as Version 1.0.39

You should be good to go after the update. This should cover most users for the time being until we update the firmware with the customized field option.

Re: Garage Door Status Backwards

PostPosted: Sun Apr 21, 2013 9:08 pm
by briangray
Huge shout out for a quick and perfect fix. I really appreciate it. I was about to start looking for a different type of magnetic switch that had the opposite switching behavior from the switch that I got. Shame on Smarthome for selling the garage door kit with a switch that produces an "open" message when the garage door is closed (if you installed it as the instructions recommend). Thanks guys for fixing that here.

I am hooked on this Insteon stuff. I bought this for the sprinkler timer, and I have not even run my sprinkler yet this season.

Re: Garage Door Status Backwards

PostPosted: Mon May 20, 2013 6:43 pm
by mwilson
briangray, I am looking to add Insteon to our house, but am a complete moron when it comes to it. Would you mind linking to the garage door remote system you installed?

thanks in advance.

Re: Garage Door Status Backwards

PostPosted: Tue May 21, 2013 1:46 am
by briangray

Re: Garage Door Status Backwards

PostPosted: Tue May 21, 2013 1:13 pm
by mwilson
Thanks! I was looking at that, but it's unclear to me whether it would go in parallel with the temporary GDO switch, or replace it. I need to read up a little more I guess.

Re: Garage Door Status Backwards

PostPosted: Tue May 21, 2013 3:24 pm
by briangray
It goes in parallel with your existing GDO switch.

Re: Garage Door Status Backwards

PostPosted: Tue May 21, 2013 5:52 pm
by mwilson
Perfect, thanks so much. I can see how Insteon can be addictive. Going to order the GDO stuff now...

Re: Garage Door Status Backwards

PostPosted: Tue May 21, 2013 8:14 pm
by briangray
Yeah, it is totally addictive. I had no plan to buy any Insteon stuff prior to my HydroFLASH. And, as an aside, the simple interface of the HydroFLASH app is way better at Insteon device control than other more expensive hubs and apps that I have seen. So, prepare to go a little crazy.

Re: Garage Door Status Backwards

PostPosted: Thu May 30, 2013 1:37 pm
by mwilson
briangray wrote:It goes in parallel with your existing GDO switch.


So my Insteon GDO & Status Kit will be delivered on Saturday. Just so I'm crystal clear here - the cable connecting to the GDO will be wired in parallel with the wall switch? Meaning, Insteon will trigger a momentary close action on those two terminals at both open and close, and the magnetic sensors going on the actual door and guides are purely for state feedback?

Thanks!