Can't clear "Use Master Valve" option using IE 11

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Can't clear "Use Master Valve" option using IE 11

Postby gregst » Fri Jun 13, 2014 1:09 pm

Can set but not clear the "Use Master Valve" option in the station valve options using IE 11 (v11.0.9600.17126). Can clear the option using Firefox v30.0.
gregst
 
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HydroFLASH Type: HydroFLASH Wired Version
Mobile App Type: Android
Insteon Devices: No

Re: Can't clear "Use Master Valve" option using IE 11

Postby gregst » Fri Jun 13, 2014 7:16 pm

The problem may not be browser related because clearing the "Use Master Valve" option doesn't work in either browser now.
gregst
 
Posts: 2
Joined: Sun Jun 08, 2014 10:03 pm
HydroFLASH Type: HydroFLASH Wired Version
Mobile App Type: Android
Insteon Devices: No

Re: Can't clear "Use Master Valve" option using IE 11

Postby Support » Fri Jun 13, 2014 8:39 pm

Hi,

Are you saying the "Enable Master Valve (#16):" is checked and when you un-check it and hit save the page refreshes but it is still checked?

If you close your browser completely and open it back up and navigate to the settings page is it still checked?

Please try clearing your browser history also to see if that makes a difference.

If nothing else works please send support@hydroflash.net an email so they can call you to help.

Thanks,
HydroFLASH Team
Support
 
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HydroFLASH Type: HydroFLASH WiFi Version
Mobile App Type: Both
Insteon Devices: Yes

Re: Can't clear "Use Master Valve" option using IE 11

Postby Support » Fri Jun 27, 2014 9:17 pm

Update,

There is a bug that does not allow clearing of the Master Valve on a per-station setting at the bottom of the settings screen. We will be releasing an update with this corrected shortly. In the mean time if you need to clear these values please contact support with an email and we will help.

Thanks for helping us locate this issue!

HydroFLASH Team
Support
 
Posts: 319
Joined: Sat Mar 02, 2013 4:46 pm
HydroFLASH Type: HydroFLASH WiFi Version
Mobile App Type: Both
Insteon Devices: Yes


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