Page 1 of 1

Can't clear "Use Master Valve" option using IE 11

PostPosted: Fri Jun 13, 2014 1:09 pm
by gregst
Can set but not clear the "Use Master Valve" option in the station valve options using IE 11 (v11.0.9600.17126). Can clear the option using Firefox v30.0.

Re: Can't clear "Use Master Valve" option using IE 11

PostPosted: Fri Jun 13, 2014 7:16 pm
by gregst
The problem may not be browser related because clearing the "Use Master Valve" option doesn't work in either browser now.

Re: Can't clear "Use Master Valve" option using IE 11

PostPosted: Fri Jun 13, 2014 8:39 pm
by Support
Hi,

Are you saying the "Enable Master Valve (#16):" is checked and when you un-check it and hit save the page refreshes but it is still checked?

If you close your browser completely and open it back up and navigate to the settings page is it still checked?

Please try clearing your browser history also to see if that makes a difference.

If nothing else works please send support@hydroflash.net an email so they can call you to help.

Thanks,
HydroFLASH Team

Re: Can't clear "Use Master Valve" option using IE 11

PostPosted: Fri Jun 27, 2014 9:17 pm
by Support
Update,

There is a bug that does not allow clearing of the Master Valve on a per-station setting at the bottom of the settings screen. We will be releasing an update with this corrected shortly. In the mean time if you need to clear these values please contact support with an email and we will help.

Thanks for helping us locate this issue!

HydroFLASH Team