Log File

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Log File

Postby lcarrington » Fri Aug 15, 2014 12:16 pm

Continue to receive the same log over and over (dated 05-31 2014). Is there a fix for this?

New Logging File Started *************
HydroFLASH Software - Version 2.00.02, 05-21-2014
Copyright (C) Premier Digital Communications, Inc. 2005-2013
Web Address www.HydroFLASH.net
All Rights Reserved - HydroFLASH IP Address

Sat 05-31-2014 16:28:19 - Real Time Clock Test Passed
Sat 05-31-2014 16:28:21 - SNTP Primary Host Name Lookup Successful -- IP Address
Sat 05-31-2014 16:28:21 - SNTP Secondary Host Name Lookup Successful -- IP Address
Sat 05-31-2014 16:28:22 - SNTP Server Started successfully - Interval set to 24 Hours
Sat 05-31-2014 16:28:19 - System will download Weather Data 52 minutes past top of hour.
Sat 05-31-2014 16:28:19 - Start up complete. Entering main loop.....
Sat 05-31-2014 16:33:11 - The server doesn't support any authentication.
Sat 05-31-2014 16:37:45 - Email task failed to send with eRmMsgAbortTcpError (-6) error - Aborting.
Sat 05-31-2014 16:37:47 - Error Sending Log File - Email task failed.
Sat 05-31-2014 18:53:09 - Failed to locate file on METAR download attempt
Sat 05-31-2014 18:53:41 - Retrying METAR download....
Sat 05-31-2014 18:54:45 - Failed to locate file on METAR download attempt
Sat 05-31-2014 18:55:15 - Retrying METAR download....
Sun 06-01-2014 08:04:57 - ERROR: Get SMTP Authentication failed and returns -4.
Sun 06-01-2014 08:04:57 - Error Sending Log File - Email task failed.
Sun 06-01-2014 13:53:13 - Failed to locate file on METAR download attempt
Sun 06-01-2014 13:53:43 - Retrying METAR download....
Sun 06-01-2014 22:57:51 - Retrying METAR download....
Sun 06-01-2014 23:03:22 - Retrying METAR download....
Mon 06-02-2014 04:30:00 - Program 1 Start Time A - Station 1 Added to scheduler with a run time of 00:03:00 (3 minutes 0 seconds)
Mon 06-02-2014 04:30:02 - Program 1 Start Time A - Station 2 Added to scheduler with a run time of 00:05:00 (5 minutes 0 seconds)
Mon 06-02-2014 04:30:02 - Program 1 Start Time A - Station 3 Added to scheduler with a run time of 00:05:00 (5 minutes 0 seconds)
Mon 06-02-2014 04:30:04 - Program 1 Start Time A - Station 4 Added to scheduler with a run time of 00:07:00 (7 minutes 0 seconds)
Mon 06-02-2014 04:30:04 - Program 1 Start Time A - Station 5 Added to scheduler with a run time of 00:07:00 (7 minutes 0 seconds)
Mon 06-02-2014 04:30:05 - Program 1 Start Time A - Station 6 Added to scheduler with a run time of 00:03:00 (3 minutes 0 seconds)
Mon 06-02-2014 04:30:05 - Program 1 Start Time A - Station 7 Added to scheduler with a run time of 00:05:00 (5 minutes 0 seconds)
Mon 06-02-2014 04:30:07 - Turned Station 1 ON (Station 1)
Mon 06-02-2014 04:33:07 - Turned Station 1 OFF (Station 1)
Mon 06-02-2014 04:33:08 - Turned Station 2 ON (Station 2)
Mon 06-02-2014 04:38:08 - Turned Station 2 OFF (Station 2)
Mon 06-02-2014 04:38:09 - Turned Station 3 ON (Station 3)
Mon 06-02-2014 04:43:09 - Turned Station 3 OFF (Station 3)
Mon 06-02-2014 04:43:10 - Turned Station 4 ON (Station 4)
Mon 06-02-2014 04:50:10 - Turned Station 4 OFF (Station 4)
Mon 06-02-2014 04:50:12 - Turned Station 5 ON (Station 5)
Mon 06-02-2014 04:57:14 - Turned Station 5 OFF (Station 5)
Mon 06-02-2014 04:57:16 - Turned Station 6 ON (Station 6)
Mon 06-02-2014 05:00:15 - Turned Station 6 OFF (Station 6)
Mon 06-02-2014 05:00:15 - Turned Station 7 ON (Station 7)
Mon 06-02-2014 05:05:17 - Turned Station 7 OFF (Station 7)
Mon 06-02-2014 05:05:19 - Program 1 completed execution
Mon 06-02-2014 05:35:00 - Program 1 Start Time B - Station 1 Added to scheduler with a run time of 00:03:00 (3 minutes 0 seconds)
Mon 06-02-2014 05:35:02 - Program 1 Start Time B - Station 2 Added to scheduler with a run time of 00:05:00 (5 minutes 0 seconds)
Mon 06-02-2014 05:35:03 - Program 1 Start Time B - Station 3 Added to scheduler with a run time of 00:05:00 (5 minutes 0 seconds)
Mon 06-02-2014 05:35:03 - Program 1 Start Time B - Station 4 Added to scheduler with a run time of 00:07:00 (7 minutes 0 seconds)
Mon 06-02-2014 05:35:05 - Program 1 Start Time B - Station 5 Added to scheduler with a run time of 00:07:00 (7 minutes 0 seconds)
Mon 06-02-2014 05:35:07 - Program 1 Start Time B - Station 6 Added to scheduler with a run time of 00:03:00 (3 minutes 0 seconds)
Mon 06-02-2014 05:35:09 - Program 1 Start Time B - Station 7 Added to scheduler with a run time of 00:05:00 (5 minutes 0 seconds)
Mon 06-02-2014 05:35:09 - Turned Station 1 ON (Station 1)
Mon 06-02-2014 05:38:10 - Turned Station 1 OFF (Station 1)
Mon 06-02-2014 05:38:12 - Turned Station 2 ON (Station 2)
Mon 06-02-2014 05:43:12 - Turned Station 2 OFF (Station 2)
Mon 06-02-2014 05:43:16 - Turned Station 3 ON (Station 3)
Mon 06-02-2014 05:48:16 - Turned Station 3 OFF (Station 3)
Mon 06-02-2014 05:48:18 - Turned Station 4 ON (Station 4)
Mon 06-02-2014 05:55:20 - Turned Station 4 OFF (Station 4)
Mon 06-02-2014 05:55:20 - Turned Station 5 ON (Station 5)
Mon 06-02-2014 06:02:23 - Turned Station 5 OFF (Station 5)
Mon 06-02-2014 06:02:24 - Turned Station 6 ON (Station 6)
Mon 06-02-2014 06:05:24 - Turned Station 6 OFF (Station 6)
Mon 06-02-2014 06:05:28 - Turned Station 7 ON (Station 7)
Mon 06-02-2014 06:10:29 - Turned Station 7 OFF (Station 7)
Mon 06-02-2014 06:10:31 - Program 1 completed execution
Mon 06-02-2014 08:03:40 - ERROR: Get SMTP Authentication failed and returns -4.
Mon 06-02-2014 08:03:42 - Error Sending Log File - Email task failed.
Mon 06-02-2014 19:52:30 - Retrying METAR download....
Tue 06-03-2014 08:04:17 - ERROR: Get SMTP Authentication failed and returns -4.
Tue 06-03-2014 08:04:19 - Error Sending Log File - Email task failed.
Tue 06-03-2014 14:52:01 - Detected Precipitation of 0.16 inches in Last Hour in METAR Data (24 Hr Running Total is 0.16 inches).
Tue 06-03-2014 14:52:03 - Rain Delay Time Active - All running programs canceled
Tue 06-03-2014 17:57:35 - Retrying METAR download....
Wed 06-04-2014 05:41:47 - Program 1 - Manually started
Wed 06-04-2014 05:41:49 - Program 1 - Station 1 Added to scheduler with a run time of 00:03:00 (3 minutes 0 seconds)
Wed 06-04-2014 05:41:51 - Program 1 - Station 2 Added to scheduler with a run time of 00:05:00 (5 minutes 0 seconds)
Wed 06-04-2014 05:41:54 - Program 1 - Station 3 Added to scheduler with a run time of 00:05:00 (5 minutes 0 seconds)
Wed 06-04-2014 05:41:58 - Program 1 - Station 4 Added to scheduler with a run time of 00:07:00 (7 minutes 0 seconds)
Wed 06-04-2014 05:42:01 - Program 1 - Station 5 Added to scheduler with a run time of 00:07:00 (7 minutes 0 seconds)
Wed 06-04-2014 05:42:05 - Program 1 - Station 6 Added to scheduler with a run time of 00:03:00 (3 minutes 0 seconds)
Wed 06-04-2014 05:42:12 - Program 1 - Station 7 Added to scheduler with a run time of 00:05:00 (5 minutes 0 seconds)
Wed 06-04-2014 05:42:15 - Turned Station 1 ON (Station 1)
Wed 06-04-2014 05:42:19 - Program 1 - Manually started
Wed 06-04-2014 05:42:22 - Program 1 - Manually started
Wed 06-04-2014 05:42:26 - Program 1 - Manually started
Wed 06-04-2014 05:42:30 - Program 1 - Manually started
Wed 06-04-2014 05:45:19 - Turned Station ************* New Logging File Started *************
HydroFLASH Software - Version 3.00.04, 08-12-2014
Copyright (C) Premier Digital Communications, Inc. 2005-2014
Web Address www.HydroFLASH.net - All Rights Reserved
HydroFLASH IP Address - HydroFLASH UID 176237
System Up Time 18 seconds

Wed 08-13-2014 18:32:47 - Real Time Clock Test Passed
Wed 08-13-2014 18:32:47 - SNTP Primary Host Name Lookup Successful -- IP Address Wed 08-13-2014 18:32:47 - SNTP Secondary Host Nam--KkK170891tpbkKk__FV_KKKkkkjjwq--
lcarrington
 
Posts: 2
Joined: Tue Oct 08, 2013 11:57 am
HydroFLASH Type: ----
Mobile App Type: ----
Insteon Devices: ----

Re: Log File

Postby Support » Sat Aug 16, 2014 1:09 am

Do you mean that the log file never changes?

Additionally there are some odd characters in the log file for your time server values.

Try browsing to the Web Interface, Go to 'File Management' and under the 'Logs' Dir there should be two files.

Please report the size in bytes of both files (on right).

Download the files and send them to support.

Then try selecting the two log files via the web interface and delete them and reboot your device.

Let us know if this resolves the issue.

Thanks,
Brooks
HydroFLASH Support
Support
 
Posts: 319
Joined: Sat Mar 02, 2013 4:46 pm
HydroFLASH Type: HydroFLASH WiFi Version
Mobile App Type: Both
Insteon Devices: Yes

Re: Log File

Postby lcarrington » Sat Aug 16, 2014 2:40 pm

I delete the log files before receiving instructions. I only see one file and the size is 1492. Cannot attach a Txt extension so I have pasted it in the posting. on 16 Aug 14 I received the same log file from the 15 Aug 14. After deleting the two log files.


************* New Logging File Started *************
HydroFLASH Software - Version 3.00.04, 08-12-2014
Copyright (C) Premier Digital Communications, Inc. 2005-2014
Web Address www.HydroFLASH.net - All Rights Reserved
************* New Logging File Started *************
HydroFLASH Software - Version 3.00.04, 08-12-2014
Copyright (C) Premier Digital Communications, Inc. 2005-2014
Web Address www.HydroFLASH.net - All Rights Reserved
HydroFLASH IP Address 192.168.1.20 - HydroFLASH UID 176237
System Up Time 15 seconds

Fri 08-15-2014 19:30:23 - Real Time Clock Test Passed
Fri 08-15-2014 19:30:23 - SNTP Primary Host Name Lookup Successful -- IP Address 71.19.149.98
Fri 08-15-2014 19:30:23 - SNTP Secondary Host Name Lookup Successful -- IP Address 50.7.96.4
Fri 08-15-2014 19:30:23 - SNTP Server Started successfully - Interval set to 24 Hours
Fri 08-15-2014 19:30:23 - System will download Weather Data 21 minutes past top of hour.
Fri 08-15-2014 19:30:23 - Start up complete. Entering main loop.....
Fri 08-15-2014 19:30:29 - Rain Sensor Event - Rain Delay Time Active - All running programs canceled
Fri 08-15-2014 23:12:28 - Email sent succesfully.
Sat 08-16-2014 00:21:03 - Detected Precipitation of 0.01 inches in Last Hour in METAR Data (24 Hr Running Total is 0.01 inches).
Sat 08-16-2014 01:21:01 - Detected Precipitation of 0.01 inches in Last Hour in METAR Data (24 Hr Running Total is 0.02 inches).
Sat 08-16-2014 01:21:06 - NOAA Forecast Initiated Rain Delay Time Active based on POP threshold for Saturday - All running programs canceled
Sat 08-16-2014 01:21:06 - Google Push Notification Sent - HydroFLASH Rain Delay : Leon House - NOAA POP set Rain Delay to 24 Hours.
lcarrington
 
Posts: 2
Joined: Tue Oct 08, 2013 11:57 am
HydroFLASH Type: ----
Mobile App Type: ----
Insteon Devices: ----

Re: Log File

Postby Support » Sat Aug 16, 2014 5:44 pm

To be clear when you say "I received" Do you mean that you received them via the Automatic Email from HydroFLASH at 8AM or when the log rotates?

Remember you WILL receive the log daily and it might be the same as the previous day if there has not been any activity or it will simply include additional logging at the bottom of the file for recent events. At some point the log file 'fills up' and is rotated. At this time you will receive that log file and a new log file is then created. The current log file is always emailed at 8AM daily if selected to do so on the System Settings page.

So it is not clear to me if you are having issues with log data not showing up correctly in the file or some other issue.

It is very easy to download the log file. Simply right click on the file name from your web browser and select 'save as'. Then add as attachment to an email and send to support.

What you provided in the forum post looks OK so perhaps you can elaborate a bit more on the issue you are having.

Thanks,
Brooks
HydroFLASH Support
Support
 
Posts: 319
Joined: Sat Mar 02, 2013 4:46 pm
HydroFLASH Type: HydroFLASH WiFi Version
Mobile App Type: Both
Insteon Devices: Yes


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