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NOAA Forecast Service Not Available

PostPosted: Sat Feb 18, 2017 5:40 pm
by RockyJ
Seeing this error for the past 48 hours: NOAA Forecast Service Not Available

Tried changing the METAR station from the KSFF I've been using for years to KGEG, the local international airport. No change. I restarted the HF and checked to see if there was a newer firmware version, but no joy. Network connectivity seems to be fine.

Grateful for suggestions.

************* New Logging File Started *************
HydroFLASH Software - Wired Version 4.00.01, 04-30-2016
[...]
Sat 02-18-2017 07:54:13 - System will download Weather Data 24 minutes past top of hour.
Sat 02-18-2017 07:54:27 - NOAA Forecast Service Not Available.
Sat 02-18-2017 08:24:08 - NOAA Forecast Service Not Available.
Sat 02-18-2017 08:46:00 - NOAA Forecast Service Not Available.
Sat 02-18-2017 09:24:08 - NOAA Forecast Service Not Available.

Re: NOAA Forecast Service Not Available

PostPosted: Mon Feb 20, 2017 2:07 am
by Support
Hi Rocky,

Yes we just discovered this and are working on a fix.

NOAA changed its servers to eliminate the standard http server and replaced with a https server. What this means is that the connection between HydroFLASH and NOAA must now be made using a encrypted SSL connection vs a standard open connection. We have updated the HF firmware to support the new requirements and are currently testing prior to release as I write this.

We will send out a Forum email when the updated firmware is posted here and on the cloud server for downloading.

Thanks for your patience!

Re: NOAA Forecast Service Not Available

PostPosted: Mon Feb 20, 2017 4:04 pm
by RockyJ
Thank you very much for the excellent support.

Re: NOAA Forecast Service Not Available

PostPosted: Sat Mar 04, 2017 10:21 pm
by Support
The update for this issue can be downloaded here:

viewtopic.php?f=10&t=266

Thanks for your patience.

Re: NOAA Forecast Service Not Available

PostPosted: Tue Mar 07, 2017 5:29 pm
by RockyJ
Working great. Especially nice to have the HF do everything needed for the update without any manual intervention. Thanks again for the excellent product and support.