Hi,
I am responding to what appears to be two different conditions.
Chapo - The condition you reported is similar to what we have seen on occasion from a few installations. We are currently testing an updated driver that hopefully will address this case. (Perhaps we can send you a beta version to test if you like)
To help us further:
Can you confirm that your HydroFLASH wireless settings are set to Frequency Band BG and not ALL?
Have you made any changes to your wireless configuration outside of HydroFLASH?
How long does it run before happening?
Dave - So you can access the HydroFLASH Web page interface on you local WiFi, but HydroFLASH shows on the status page / LCD that the the Cloud status is Connection Error? That condition would seem to indicate that the WiFi is working, but outgoing connections to the Cloud are not working. Can you tell us if your METAR data is updating correctly each hour? (That too is an outgoing connection, along with the Time Server connections 4 times per day) Can you send support a copy of your log file at
support@hydroflash.net?
What is the uptime value shown on the current status page?
What version of software are you currently using in HydroFLASH?
Does power cycling HydroFLASH resolve the issue? or does it persist?
Chapo / Dave,
For detailed support it would be best to send email directly to support as that results in a more timely solution in most cases and can address individual issues better.
Thanks,
HydroFLASH Support